08.00 - 09.00REGISTRATION
09.00 - 13.00
GENERAL SESSIONAccelerating Hotel Consolidation: Industry Implications
Mega-consolidation is recalibrating the balance of power in the hotel industry. As the big get bigger, smaller brands and regional players are challenged to distinguish their products in terms of facilities, atmosphere, amenities, service and image. Multinationals also dominate the digital landscape and online distribution, making it increasingly difficult for smaller companies to compete. In their quest to own geographies and brands, Goliath's industry will continue to drive consolidation. Will SMEs survive?MICHAEL NOWLISASSOCIATE DEAN, SAMUEL CURTIS JOHNSON GRADUATE SCHOOL OF MANAGEMENT, CORNELL UNIVERSITYHigh Tech/High Touch: The blueprint for the hotel brand of the future
As the hotel industry continues its distribution fight against global platforms whose sole mission is to retail travel, a new category of hotel brand is emerging. Smaller, more agile and more focused on delivering high tech/high touch guest experiences and converting 1st time customers into loyal brand advocates. In this engaging presentation, David Turnbull, Founding Partner of Techtalk.travel will argue that the future winners are hotel brands who are bold enough to redesign their organizations from a customer, people, product and investment perspective, delivering smart hotels and even smarter hotel and travel experiences.DAVID TURNBULLFOUNDING PARTNER, TECHTALK.TRAVELWelcome to Augmented Hospitality: Accor’s digital transformation
We are in a fast-moving environment, with three main trends impacting our industry: consolidation, diversification & acceleration. Anticipating these trends, Accor has conducted a massive transformation with a digital & cultural strategy at its core called Impact; which mindset is to be chosen by our two customers: hotels & guests. As Accor unveils its new ambition of Augmented Hospitality & in the context of ALL’s new Guest promise, let Maud Bailly guide you through this exciting journey full of opportunities!MAUD BAILLYACCOR CHIEF DIGITAL OFFICER IN CHARGE OF DIGITAL, DISTRIBUTION, SALES AND INFORMATION SYSTEMSMODERATORRAZVAN PIRJOLPresident, Bucharest Tourism Board
11.00 - 11.30COFFEE BREAK
13.00 – 14.00LUNCH BREAK
14.00 – 17.30
The debate session in which, in addition to the speakers' presentations, there will be discussions in which all the attendees are invited to participate actively.14.00 - 15.30
SESSION 1 - CURRENT AND FUTURE DEVELOPMENT OPPORTUNITIES FOR THE HOTEL INDUSTRYSPEAKERSBorivoj Vokrinek (Borik)Partner – Strategic Advisory & Head of Hospitality Research EMEA, Cushman & WakefieldMurat YilmazVICE PRESIDENT BUSINESS DEVELOPMENT, DEUTSCHE HOSPITALITYDavid JenkinsVICE PRESIDENT BUSINESS DEVELOPMENT, RADISSON HOTEL GROUPTakuya AoyamaVICE PRESIDENT ACQUISITIONS & DEVELOPMENT, HYATT INTERNATIONAL (EAME) LLCEDUARD DE GISPERTEMEA EXPANSION DIRECTOR, BARCELO HOTELS & RESORTSTudor DimofteCountry Manager, UBM DevelopmentReikli MelindaCountry Manager, S+B Gruppe AGCarlos ParedesExpansion Manager. Hotel Investment & Development, HotusaMODERATORMircea DraghiciMANAGING DIRECTOR, EST HOSPITALITY CONSULTING15.30 - 16.00COFFEE BREAK16.00 - 17.30
SESSION 2 - LOOKING INTO THE FUTURE, BEYOND STANDARDSSPEAKERSMiguel MartinsDevelopment Director for Poland, InterContinental Hotels GroupAdam KoniecznyDevelopment Director Europe, Louvre Hotels GroupBeatrice DumitrascuVICE PRESIDENT RESIDENTIAL SALES, One United PropertiesCatalina TomaDevelopment Manager SEE, AccorMatej KristicBoard of Directors, ROX, Owner, Novotel ZagrebSimona ConstantinescuPresedinte CA & CEO, Ana Hotels RomaniaMODERATORSAlexandru Sorin IonescuOwner, FIVESTAR HOSPITALITY14.00 - 15.30
SESSION 1 - Hotel and Tourism Potential, Development Opportunities & Challenges
What are the visions of the regions for hospitality investment
Hear the experience in developing the hospitality portfolios in Romania, how the investment will change the region and positively affect the tourism market.
Success stories of investment that put regions on the map of the tourism market.SPEAKERSAlin ChipailaPresedinte al Asociatiei Judetene de Turism SibiuMihai JurcaDirector Executiv, Asociatia pentru promovarea turismului din Oradea si regiuneOctavian MoldovanCEO, Hotel Ramada by Wyndham (Ramnicu Valcea), Hotel Riviera (Mamaia), Hotel Olanesti & Spa MedicalOana ZahariaDirector, Primaria Capitalei - Administratia Monumentelor si Patrimoniului TuristicANDREI BLUMERPresident, Association of Ecotourism in Romania (AER)Marius BazavanGeneral Manager, Bacolux Hotels - Hotel Afrodita (Baile Herculane),
Hotel Diana (Baile Herculane), Hotel Craiovita (Craiova)MODERATORSimion GiurcaManager Departament Turism, Asociatia Timisoara Capitala Culturala Europeana15.30 - 16.00COFFEE BREAK16.00 - 17.30
SESSION 2 - Technology innovations in the hospitality and tourism industry
• As technology innovations continue to transform every industry, the service industry is certainly no exception.
• In the hospitality and sales verticals, technology innovations, include customer relationship management (CRM) platforms and point-of-sale (POS) tools.
• The use of Technology in the hospitality and tourism industry has helped speed up operations and helped the traveling process much more enjoyable and efficient.SPEAKERSRobert KomartinHead of Retail Travel Agencies, Central Europe, Country Manager, Romania & Hungary, Amadeus IT GroupLarissa HenrySenior Hotel Relations Manager, Egencia | Expedia GroupArtur LisowskiDirector of Marketing and Business Development Central Eastern Europe, HRS - HOTEL RESERVATION SERVICE POLAND LtdSorin VaduvoiuManaging Partner, Business TravelMODERATORRemus VisanManaging Director, Go Travel - SunMedair Group14.00 - 15.30
SESSION 1 - EXPLORING HOTEL OPERATIONS UNDER THE PRESSURE OF THE NEW TECHNOLOGY AND THE COSTS INVOLVED
Today, the hotels need to change their traditional approach and focus on the industry’s future expectations. The hotels need to understand the shift in demand and provide only the best services for their customers and deliver EXPERIENCE.SPEAKERSPeter HVIDBERGGlobal Head, Travel & Hospitality Solutions, SGSKasia OlechnowiczCommercial Leader, P&G Professional SEEPeter VinkeInternational Key Account Director, Philips Professional Display SolutionsADRIAN CRAIOVEANUMarketing Director, DAAS International GroupCristina HuzumDeputy General Manager, Sheraton Bucharest HotelMODERATORAdrian AdamGeneral Manager, Courtyard by Marriott Bucharest Hotel15.30 - 16.00COFFEE BREAK16.00 - 17.30
SESSION 2 - HOW TO COPE WITH THE HOTEL DIGITAL MAZESPEAKERSOryah Ben NissanCEO, Rina Hotels (Sinaia)Stefan SavicDirector of Sales and Marketing, JW Marriott Bucharest Grand HotelMelania KantorRevenue Manager, InterContinental BucharestDAVID TURNBULLFOUNDING PARTNER, TECHTALK.TRAVELThomas LandenDirector Of Global Partnerships, RevinateBogdan StanciuManaging Director, Bit SoftMODERATORANDREEA BALAJGeneral Manager, DoubleTree by Hilton Cluj – City Plaza
17.30 - 19.30NETWORKING BREAK
19.30 - 22.30
The ceremony that awards excellence and performance in the Romanian tourism and hospitality industry will start at 19.00, at the JW Marriott Bucharest Grand Hotel, having the following schedule:18.00 - 19.00Reception19.00 - 19.15Welcoming and introduction by Dragos Anastasiu - President, Eurolines Group Romania & Dana Dumitrescu - Managing Partner, Evensys19.20 - 20.25Gala Awards & Dinner20.30 - 21.25Live music - Adrian Nour & Trio Zamfirescu21.30 - 22.30Desert and Networking /Live show
Dress code: Black tie / Cocktail dress
To participate in the awards ceremony TopHotel Awards, please visit the Registration section.
The booking options offers flexible booking, with the possibility of reserving a place, two places or more places at the Gala.
You can also reserve a table for 8 people. The option to reserve a table of 8 seats has the advantage that it offers participants the opportunity to invite their closest partners and collaborators at the same table.
For reservations please contact us at firstname.lastname@example.org
Technology companies are showing more and more enthusiasm for the comparison of Big Data to Big Oil but are data really that valuable? It is clear hotels today are gathering more guest data than ever, but there are still challenges in using the data and extracting real value. We will look at the current guest data landscape and highlight examples of how hotels turn their data in value.