TOPHOTEL PRE-OPENING COCKTAIL
Meet the speakers & site-visit at the first Courtyard by Marriott Hotel in Bucharest before its official opening! COURTYARD BUCHAREST FLOREASCA will be the host for the pre-opening TopHotel Conference attendees.
08.00 - 09.00REGISTRATION
09.00 - 13.00
GENERAL SESSIONACCELERATING HOTEL CONSOLIDATION: INDUSTRY IMPLICATIONS
Mega-consolidation is recalibrating the balance of power in the hotel industry. As the big get bigger, smaller brands and regional players are challenged to distinguish their products in terms of facilities, atmosphere, amenities, service and image. Multinationals also dominate the digital landscape and online distribution, making it increasingly difficult for smaller companies to compete. In their quest to own geographies and brands, Goliath's industry will continue to drive consolidation. Will SMEs survive?MICHAEL NOWLISASSOCIATE DEAN, SAMUEL CURTIS JOHNSON GRADUATE
SCHOOL OF MANAGEMENT, CORNELL UNIVERSITYWelcome to Augmented Hospitality: Accor’s digital transformation
We are in a fast-moving environment, with three main trends impacting our industry: consolidation, diversification & acceleration. Anticipating these trends, Accor has conducted a massive transformation with a digital & cultural strategy at its core called Impact; which mindset is to be chosen by our two customers: hotels & guests. As Accor unveils its new ambition of Augmented Hospitality & in the context of ALL’s new Guest promise, let Maud Bailly guide you through this exciting journey full of opportunities!MAUD BAILLYACCOR CHIEF DIGITAL OFFICER IN CHARGE OF DIGITAL,
DISTRIBUTION, SALES AND INFORMATION SYSTEMSHigh Tech/High Touch: The blueprint for the hotel brand of the future
As the hotel industry continues its distribution fight against global platforms whose sole mission is to retail travel, a new category of hotel brand is emerging. Smaller, more agile and more focused on delivering high tech/high touch guest experiences and converting 1st time customers into loyal brand advocates. In this engaging presentation, David Turnbull, Founding Partner of Techtalk.travel will argue that the future winners are hotel brands who are bold enough to redesign their organizations from a customer, people, product and investment perspective, delivering smart hotels and even smarter hotel and travel experiences.DAVID TURNBULLFOUNDING PARTNER, TECHTALK.TRAVELWhat are the numbers telling us? A look at the performance of hotels across the region with a deep dive on RomaniaTHOMAS EMANUELDIRECTOR, BUSINESS DEVELOPMENT, STRGuest data. The new oil?
Technology companies are showing more and more enthusiasm for the comparison of Big Data to Big Oil but are data really that valuable? It is clear hotels today are gathering more guest data than ever, but there are still challenges in using the data and extracting real value. We will look at the current guest data landscape and highlight examples of how hotels turn their data in value.THOMAS LANDENDIRECTOR OF GLOBAL PARTNERSHIPS, REVINATEGlobal & regional tourism trendsVladimir IndzhovArea Manager, Booking.com
13.00 – 13.45LUNCH BREAK
13.45 – 17.45
The debate session in which, in addition to the speakers' presentations, there will be discussions in which all the attendees are invited to participate actively.13.45- 14.45
SESSION 1 - CURRENT AND FUTURE DEVELOPMENT OPPORTUNITIES FOR THE HOTEL INDUSTRYSPEAKERSMurat YilmazVICE PRESIDENT BUSINESS DEVELOPMENT, DEUTSCHE HOSPITALITYTakuya AoyamaVICE PRESIDENT ACQUISITIONS & DEVELOPMENT, HYATT INTERNATIONAL (EAME) LLCEDUARD DE GISPERTEMEA EXPANSION DIRECTOR, BARCELO HOTELS & RESORTSTudor DimofteCountry Manager, UBM DevelopmentReikli MelindaCountry Manager, S+B Gruppe AGMODERATORMircea DraghiciMANAGING DIRECTOR, EST HOSPITALITY CONSULTING14.45 - 15.15COFFEE BREAK15.15 - 16.15
SESSION 2 - IS ROMANIA A REWARDING MARKET FOR HOTEL DEVELOPERS?
• What are the challenges faced in a development process?
• Leases, Management Contracts & Franchises – what works best for Romanian market?
• What to look for when buying a hotel product and what is the life-span of such investment?
• What are the best ingredients for a successful financing?
SPEAKERSAdam KoniecznyDevelopment Director Europe, Louvre Hotels GroupDavid JenkinsVICE PRESIDENT BUSINESS DEVELOPMENT, RADISSON HOTEL GROUPMODERATORAnca SvoronosSenior Associate Investment and Debt Advisory,
Business and Educational Background, COLLIERS INTERNATIONAL16.15 – 16.45COFFEE BREAK16.45 - 17.45
SESSION 3 - LOOKING INTO THE FUTURE, BEYOND STANDARDS
Over the last few years research on the Millennials (genY) and Generation Z have increasingly shifted hospitality industry into rethinking and adapting their business models. They seem to discover very fast new and unusual places and have no problem working and staying in restaurants, coffee shops and hotels. Can clever hotel space allocation unlock the appeal for these upcoming dominant guest segments?
Topics to be addressed:
- How can the concept of hotels and the concept of coworking spaces be combined to accommodate both the hotel guests and the coworkers?
- Are hostels bringing value to the hybrid concepts table?
- Is CoLiving philosophy going anywhere?
- How are the current top international hotel groups responding to the new needs and desires?
- When all of the above heats imagination what is the pragmatic approach to the subject, how are investors thinking about it?SPEAKERSMiguel MartinsDevelopment Director for Poland, InterContinental Hotels GroupPaul RosenbegDIRECTOR ALL BRANDS – EUROPE MARRIOTT INTERNATIONALRazvan IorguManaging Director, CBRE RomaniaBeatrice DumitrascuVICE PRESIDENT RESIDENTIAL SALES, One United PropertiesMODERATORAlexandru Sorin IonescuOwner, FIVESTAR HOSPITALITY13.45 - 14.45
SESSION 1 - Hotel and Tourism Potential in the main Romanian regions
What are the visions of the region's governments for hospitality investment in the most desired cities: Oradea, Sibiu and Cluj?SPEAKERSANDREI BLUMERPresident, Association of Ecotourism in Romania (AER)MODERATORSimion GiurcaManager Departament Turism, Asociatia Timisoara Capitala Culturala Europeana14.45 - 15.15COFFEE BREAK15.15 - 16.15
SESSION 2 - Development Opportunities & Challenges
Hear the experience in developing their hospitality portfolios in Romania from one of the leading hotel brand, how their investment will change the region and positively affect the tourism market. Success stories of investment that put some regions on the map of the international tourism market.SPEAKERSMarius BazavanGeneral Manager, Bacolux Hotels - Hotel Afrodita (Baile Herculane),
Hotel Diana (Baile Herculane), Hotel Craiovita (Craiova)Oana ZahariaDirector, Primaria Capitalei - Administratia Monumentelor si Patrimoniului TuristicOctavian MoldovanCEO, Hotel Ramada by Wyndham (Ramnicu Valcea), Hotel Riviera (Mamaia),
Hotel Olanesti & Spa Medical13.45 - 14.45
SESSION 1 - EXPLORING HOTEL OPERATIONS UNDER THE PRESSURE OF THE NEW TECHNOLOGY AND THE COSTS INVOLVEDSPEAKERSPeter HVIDBERGGlobal Head, Travel & Hospitality Solutions, SGSPeter VinkeInternational Key Account Director, Philips Professional Display SolutionsADRIAN CRAIOVEANUMarketing Director, DAAS International GroupCristina HuzumDeputy General Manager, Sheraton Bucharest HotelMODERATORAdrian AdamGeneral Manager, Courtyard by Marriott Bucharest Hotel14.45 - 15.15COFFEE BREAK15.15 - 16.15
SESSION 2 - How to cope with the hotel digital mazeSPEAKERSAndreea BalajGeneral Manager, DoubleTree by Hilton Cluj – City PlazaMODERATORBogdan StanciuManaging Director, Bit Soft16.15 – 16.45COFFEE BREAK16.45 – 17.45
SESSION 3 - Technology innovations in the hospitality and tourism industry
• As technology innovations continue to transform every industry, the service industry is certainly no exception.
• In the hospitality and sales verticals, technology innovations, include customer relationship management (CRM) platforms and point-of-sale (POS) tools.
• The use of Technology in the hospitality and tourism industry has helped speed up operations and helped the traveling process much more enjoyable and efficient.SPEAKERSRobert KomartinHead of Retail Travel Agencies, Central Europe,
Country Manager, Romania & Hungary, Amadeus IT GroupLarissa HenrySenior Hotel Relations Manager, Egencia | Expedia GroupArtur LisowskiDirector of Marketing and Business Development Central Eastern Europe,
HRS - HOTEL RESERVATION SERVICE POLAND LtdMODERATORRemus VisanManaging Director, Go Travel - SunMedair Group
18.00 - 19.00NETWORKING BREAK
19.00 - 22.30
The ceremony that awards excellence and performance in the Romanian tourism and hospitality industry will start at 19.00, at the JW Marriott Bucharest Grand Hotel, having the following schedule:18.00 - 19.00Reception19.00 - 19.15Welcoming and introduction19.20 - 20.25Gala Awards & Dinner20.30 - 21.25Live music21.30 - 22.30Desert and Networking /Live show
Dress code: Black tie / Cocktail dress
To participate in the awards ceremony TopHotel Awards, please visit the Registration section.
The booking options offers flexible booking, with the possibility of reserving a place, two places or more places at the Gala.
You can also reserve a table for 8 people. The option to reserve a table of 8 seats has the advantage that it offers participants the opportunity to invite their closest partners and collaborators at the same table.
For reservations please contact us at firstname.lastname@example.org
This seminar will explain how to drive innovation and enduring positive change in hospitality organizations. It will provide examples of companies that have successfully developed cultures and operational processes that facilitate innovation adoption and it will focus on improving value creation and ROI through successful change management.09.00 - 10.00REGISTRATION10.00 - 12.00TRAINING - INTERACTIVE SESSION12.00 - 13.00LUNCH AND Q&A